Adding additional fields in Shopify checkout: "Number" and "Suburb"
Many merchants using Shopify in Brazil face a problem with the platform's native checkout: the absence of the "Number" and "Neighborhood" fields in the address form. Although these fields are essential for the Brazilian public, they are not enabled by default.
Why are these fields missing?
Shopify, being a global platform, does not automatically enable certain address fields that are required for certain countries. In Brazil, the "Number" and "Neighborhood" fields are essential to ensure that the address is complete, but they are considered extra fields and need to be requested manually.
How to solve this lack of fields?
The solution is simple and quick, requiring no changes to your theme code or complex configurations. See the steps:
- Contact Shopify Support : Go to this link and request the activation of the extra fields "Number" and "Neighborhood" at your store's checkout.
- Wait for it to be released : Shopify support usually responds to these types of requests within a few hours. Once enabled, the fields will automatically appear at checkout without the need for manual adjustments.
Advantages of enabling extra fields
- Complete Orders : Enabling the "Number" and "Neighborhood" fields ensures that your customers can correctly fill in all address information.
- Reduction of delivery errors : With all the correct data in the system, you avoid logistics problems and delivery delays.
- Ease of implementation : No need to mess with the theme or make advanced adjustments; Shopify support takes care of everything.
If your store is experiencing issues with these missing fields, simply follow the steps below and request that they be enabled by Shopify Support. This simple fix can save you a lot of headaches when it comes to checkout.
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